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The CEO's Virtual Assistant

Words from the CEO's Virtual Assistant...

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Here are the Questions we will answer for you:

  1. Definition of A Virtual Assistant?

  2. Benefits of a Virtual Assistants!

  3. How do Virtual Assistants work?

  4. Employee vs. Virtual Assistant.

  5. Cost of an Employee?

  6. How long does it take a Virtual Assistant?

  7. Do you need a Virtual Assistant?

 

 

 

 

 

 

 

     1. Definition Of a Virtual Assistant.        

Virtual Assistant Definition
A Virtual Assistant (or VA) is a professional service provider who specializes in providing remote administrative office support solutions as an independent contractor who works with clients in an ongoing, collaborative professional relationship.
Virtual Assistants work from their own offices and utilize today's technology to deliver their solutions and communicate with clients.
A Virtual Assistant's support is foundationally administrative, secretarial and clerical in nature. However, many Virtual Assistants offer additional specialties that fall under creative and technical solutions.
Virtual Assistants come from a variety of business backgrounds, but the single-most important qualification to become a Virtual Assistant is at least five (5) years administrative experience earned in the real (non-virtual) business world working in upper level capacities such as administrative assistant, executive assistant, secretary, legal assistant, paralegal, legal secretary, real estate assistant, office manager, etc.
From this level of experience, a VA is expected to possess the skill sets, training and business knowledge which are the hallmark of a truly qualified Virtual Assistant.


Virtual Assistant Definition from the Virtual Assistance Chamber of Commerce

 

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     2.  Benefits of a CEO's Virtual Assistant?     

 

The benefits of a CEO's Virtual Assistant are numerous. Here are just a few:

  1. Company pays only when there is work to be done.

  2. Company is charged only for the hours used.

  3. Deadlines are considered contractual. 

  4. Enables you to work on the critical parts of your business.

  5. Our Virtual Assistants are available after regular business hours.

  6. There are several ways to contact our Virtual Assistants

    • Phone

    • Mobile Phone

    • Instant Messenger

      • Yahoo

      • ICQ

      • MSN

      • AOL

      • Google Talk

    • E-mail

    • Fax

    • Virtual Terminal

    • Mail

  7. Pay is not doubled for holidays or overtime. (emergencies do not apply)

  8. High Quality work at affordable pricing.

  9. Virtual Assistants are outfitted with the necessary tools to get the job done right.

  10. Less pay, more service, quality results!

 

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     3. How do Virtual Assistants work?      

Step-by-Step Guide to a Virtual Assistants help.

Step

  1. You contact us with a RFP (Request for Proposal) and description of service required.

  2. We review your RFP and inquire about other details needed for the project.

  3. After reviewing all details of the project, we approximate the hours, resources, and fees required to complete the project.

  4. We return your RFP with a CEOVAP (CEO's Virtual Assistant Proposal) that will best fit your needs and budget requirements.

  5. You review the CEOVAP and enquire about any issues you may have.

  6. You decide to work with us based on the final CEOVAP.

  7. Contract is signed and retainer is paid

  8. Complete information is delivered to us.

  9. Work begins

  10. Constant communication during the project's life. Which includes, questions, samples, progress reports, and more.

  11. Work is completed

  12. Invoice delivered

  13. Final payment is rendered

  14. Completed project is delivered to you.

 Courier is only available in the Kansas City Metro area at this time.

 

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     4. Employee vs. Virtual Assistant       

 

 

Employee

Virtual Assistant

Billed Time

Possible holiday, sick,

vacation, and salary pay.

Project Basis

Knowledge

Usually specialize in 1 duty

Virtual Assistants Specialize in many areas of expertise.

Training

Usually weeks of paid training

Virtual Assistants Train themselves online and you DON'T pay

Dependability

Possible sick or vacation or holiday time.

Always someone available to complete the task.

Space Requirements

Employees usually have a desk or office space provided by you.

No space required, therefore lower overhead.

Utilities

Extra utility cost

No cost to you.

Office Expenses

Employees require office equipment & office resources.

No cost to you.

Software

Extra for each employee you employ or corporate cost

We have the software or we will not take the job.

 

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    5. Cost of an Employee     

Salary & Benefits

 

 

 

 

Salary

$40,000

 

Gross Hours

2080

Bonus

$2,000

 

 

 

Payroll & Benefits

18%

 

PTO (Paid Time Off)

 

Total Compensation

$49,560

 

Vacation

80

 

 

 

Holiday, Sick Pay, Personal

120

Recruiting

 

 

Total PTO

200

Placement (% of annual salary)

25%

 

 

 

Relocation Allowance

$1,000

 

Gross Work Hours

1880

Expected Term (in years)

3

 

 

 

Annualized Recruiting cost

$3,667

 

Overhead

10%

 

 

 

Project Downtime

15%

Hardware & Software

 

 

Total Overhead & Downtime

470

Annual Allowance for Hardware

$2,000

 

 

 

Annual Allowance for Software

$1,500

 

Other Deductions 

 

Total for hardware & software

$3,500

 

Training

40

 

 

 

 

 

Office Space

 

 

Summary

 

Useable Space (sq.ft.)

100

 

Gross Hours

2080

Rent factor 

14%

 

Paid Time Office

200

Gross rentable space (sq.ft)

114.00

 

Overhead & Downtime

470

Monthly lease (per sq.ft)

$2.50

 

Other Deductions

40

Total annual office expense

$3,420.00

 

Total Productive Hours

1370

 

 

 

 

 

Summary

 

 

Total Employee Expense

$60,146.67

Salary & Benefits

$49,560

 

Total Productive Hours

1370

Recruiting Cost

$3,667

 

Effective Hourly Rate $43.90

Hardware & Software

$3,500

 

Office Space

$3,420

 

Total Employee Expense

$60,146.67 

 

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     6. How long does it take a Virtual Assistant?     

CEO's Virtual Assistants complete projects in the time specified in the CEOVAP. If however, any project goes over the time specified then you and CEO's Virtual Assistants will come to an agreement of the extended time fee, review and complete a new contract.

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     Do you need a Virtual Assistant?     

 

  • Do you find that you are working extra hours for your business, when, in reality someone else could be doing the work for you?

  • Do feel stressed because there is not enough time in the day to get things accomplished?

  • Are there times when you would like to hire an employee but then you realize it isn't in the budget?

  • Do you work from your home and have a need for an assistant but not the space?

  • Do you have a small office and have a need for an assistant but not the space?

  • Do you get behind on the backend side to your business, such as bookkeeping, administrative tasks, website maintenance, mailings and more?

  • Do you feel you don't have enough time to spend on the important part of your business such as clients, accounts, and etc..?

If you answered yes to any or all of these questions, then there is a good chance that you need a Virtual Assistant. The CEO's Virtual Assistants can assist you with any project or service that you might need. Contact us today to see how we can help!

Attributes to look for in a Virtual Assistant...

Someone who is...

  1. Dedicated to your business.

  2. Trustworthy.

  3. Punctual.

  4. Compatible.

  5. Friendly.

  6. Knowledgeable.

  7. Detail oriented.

  8. Fair.

  9. Honest.

  10. Available.

  11. Realistic.

  12. Dependable.

  13. Cooperative

  14. Open to other ideas.

  15. Able to take criticism.

  16. Organized.

  17. Compassionate.

  18. Speedy

  19. All of the above,

  20. and Much More ...